Auric, Vintage European Salt & Pepper Mill, Solid Brass, Timeless and Elegant Grinders
Polished Brass Grinders are Now Back in Stock!
Introducing the Auric Vintage European Salt and Pepper Mill; the perfect addition to any kitchen. Inspired by the timeless and elegant designs of vintage European grinders, crafted from solid brass, this is a must-have for any food enthusiast.
Crafted from solid brass, the Auric Salt and Pepper Mills are available for purchase separately or together, depending on your needs and preferences. They feature unlacquered brass, which is most authentic and designed to oxidize and darken over time. They will exude a bright, polished finish when new, and over time they will experience a unique and beautiful patina. This natural aging process is what makes each set of grinders truly one-of-a-kind.
It's important to note that due to the natural aging of the item, we are unable to accept returns past 30 days, unless there is a manufacture defect. As such, we want to ensure our customers understand this aspect of their purchase before choosing to add the Auric Salt and Pepper Mills to their collection.
We hope you enjoy your Auric Salt and Pepper Mills! With proper care, they will provide you with years of use and enjoyment. Our team is always available to answer any questions you may have about the product or its care. Thanks again for choosing the Auric!
Happy Grinding! :)
Please note: Due to the unique natural process of brass polishing, grinders from different batches may exhibit slight variations. For a cohesive look, we recommend purchasing both salt and pepper mills together.
BRASS VARIATIONS:
Brushed Brass: Soft shimmer, subtly less golden, matures beautifully.
Polished Brass: Bright on arrival, ages to a natural patina.
Antique Brass: Instant vintage charm with a timeless patina.
RETURN POLICY
Manufacturers Warranty:
We stand firmly behind the excellence of our brass grinders with a robust manufacturer's warranty. Should you encounter any defects or issues with your product upon receipt, we pledge to address and rectify these concerns promptly. Our commitment extends beyond the initial purchase, offering coverage on a case-by-case basis even after extensive use. We’re dedicated to maintaining the integrity and performance of your grinder.
30-Day Return Window:
For those moments when your purchase doesn’t quite match your expectations, we offer the option to return unused products within 30 days of receipt. To facilitate a smooth return process, and to ensure your product arrives back to us in its original condition, we require that all returns be sent in their original packaging. This precaution aids in the safe transit and handling of our finely crafted items.
Commitment to 100% Customer Satisfaction:
Beyond the specifics of our warranty and return period, our overarching goal is to achieve 100% customer satisfaction. We understand that each scenario is unique, and we’re prepared to go above and beyond to ensure your experience with Arcadian Collective is nothing short of exceptional.
Contacting Us for Refunds and Returns:
Should you have any questions about processing a return, seeking a refund, or if there are any other inquiries regarding your brass grinder, our dedicated support team is here to assist. You can reach out to us at any time via email at info@arcadiancollective.com for prompt and attentive service.
Material
Solid brass, Food-safe acrylic inner casing
SIZE
Pepper Grinder Dimensions/Weight: 2"D x 8.5"H, 1lb
Salt Grinder Dimensions: 2"D x 7.5"H, 14oz
IMPORTANT CARE GUIDE
Please do not force arm! The mills have a vintage grinding style and will be stiff internally until broken in. To avoid damaging the internal shaft, please refrain from forcing the grinding mechanism. If you encounter resistance, try reversing the grinder handle and gently give it a shake. With regular use, you can expect the grinding effect to become smoother, reducing the likelihood of getting stuck.
Product Guide Insert: Please read the product guide insert for questions related to care and maintenance.
Cleaning: For optimal maintenance of your grinder, it's essential to stick to dry cleaning methods only, ensuring that its internal components do not come into contact with water or moist substances to prevent damage.
SHIPPING INSURANCE
At our company, we take great care and pride in providing our customers with the finest quality natural stone products. However, we want to inform you that natural stone is a fragile material that can be easily damaged during shipping. Therefore, we highly recommend our optional internal shipping insurance program for all customers who purchase our natural stone products.
Although the insurance program is not required, it is strongly recommended, as it provides 100% coverage for the replacement of your product, in case it breaks or becomes damaged during shipping. Please note that if you choose to opt-out of the insurance program, we cannot be held liable for any damage that may occur during shipping. It is, therefore, imperative that you inspect your item within 72 hours of receipt and notify us of any damage that you become aware of.
Please keep in mind that natural stone is unique and may contain natural organic holes, markings, and pits. These characteristics are not defects but are what makes each piece of natural stone beautiful and unique. The easiest way to identify shipping damage is to look for any broken elements that have separated inside of the packaging.
Additionally, all of our natural stone pieces are handcrafted and polished by hand, which means there may be slight irregularities and inconsistencies. These are not defects, but rather a testament to the unique beauty of the product and the craftsmanship that goes into making it.
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